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• Remove the software suspected.
RMA Service
If troubleshooting is unsuccessful, please consult your dealer for service
If it is necessary to send in the computer for repairs, please follow the dealer’s instructions
for RMA# procedure.
Shipping instructions:
1. Use the original shipping container and packing materials, if possible.
2. If the original packing materials are not available, wrap the equipment with soft
material (e.g., PU/ PE form) then put the wrapped equipment into a hard
cardboard shipping box.
3. Include a sheet with the following information: (Note: please keep a copy for
your record)
• Name
• Address
• Unit serial number
• Place and date of purchase or the original invoice number
• Date of failure
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